System Evaluation and User Studies, Constituent elective module A

Course content

The module includes advanced studies of the theoretical and methodological aspects concerning evaluation of interactive information systems in context, the emphasis being on the correlation between information needs, situation and relevance as well as search behaviour seen in the light of dissemination processes and associated technologies.  Taking its starting point in the research literature, the module introduces models for information behaviour and information interaction in order to identify approaches to evaluation of system performance and usability, and explicitly to discuss methods for evaluation of interactive information retrieval systems.

The module consists of the following three sub-courses and a project seminar:

Information behaviour

  • Basic information behaviour models and interactive information retrieval research approaches
  • Types of information needs, including work task related information needs
  • The concept of relevance

 

Data collection and analysis

  • Research focus: behavioural studies vs. performance tests
  • Research design – test variables
  • Data collection methods: qualitative methods and statistical methods of analysis

 

Evaluation of interaction design

  • System centric evaluation; Cranfield-TREC-INEX; Performance measures
  • User centric evaluation; usability evaluation and analysis
  • Validation of test results
Learning outcome

Academic aims

At the exam, the student can demonstrate

Knowledge and understanding of:

  • Different types of evaluation and evaluation approaches of relevance to information searching and assessment of the performance of infor-mation retrieval systems,
  • Key concepts and models on information behaviour and search/re-trieval and the associated processes and functions as well as methods for studying these.

 

Skills in:

  • Reflect on key models and methods for the study of information be-haviour and search/retrieval and the associated processes and func-tions,
  • Assess relevant methods, and combinations of these, for the study/evaluation of system performance and information behaviour – including evaluation of interactive information retrieval systems,
  • Identify and compare key evaluation concepts and methods for sys-tem evaluation and user studies, and to assess and validate evalua-tion results in relation to given circumstances.
  • assess and validate evaluation results in relation to the given circumstances

 

Competencies to:

  • develop/design surveys for the evaluation of system performance and information behaviour
  • conduct various types of system evaluations and user studies, including reflecting on methodological issues, such as validity

Class teaching, lectures, student presentations, workshops and project seminar.

Sample literature:

  • Ingwersen, P. & Järvelin, K. (2005). The Turn: Integration of Information Seeking and Retrieval in Context. Berlin/Heidelberg : Springer. 448 s.
  • Kelly, D. (2009). Methods for Evaluating Interactive Information Retrieval Systems with Users. Foundations and Trends in Information Retrieval, 3(1-2), 1-224.
  • Lazar, Feng & Hochheiser (2010): Research Methods in Human-Computer Interaction. Chichester, Wiley, 426 s.
  • Saracevic, T. (2009). Information Science. In: Bates, M.J. & Maack, M.N. (eds.). Encyclopedia of Library and Information Science.  New York : Taylor & Francis. 2570-2586.
Oral
Collective
Continuous feedback during the course of the semester
ECTS
15 ECTS
Type of assessment
Oral examination, 30 min
Exam language: English
See Academic Regulations for the Masters program in Information Science and Cultural Communications http:/​/​hum.ku.dk/​uddannelser/​aktuelle_studieordninger/​informationsvidenskab-og-kulturformidling/​informationsvidenskab_og_kulturformidling_ma
Aid
All aids allowed
Marking scale
7-point grading scale
Censorship form
No external censorship

Single subject courses (day)

  • Category
  • Hours
  • Class Instruction
  • 56
  • Exam
  • 90,5
  • Exam Preparation
  • 264,3
  • English
  • 410,8

Kursusinformation

Language
English
Course number
HIVK03323U
ECTS
15 ECTS
Programme level
Full Degree Master
Duration

1 semester

Schedulegroup
View schedule, October 2019
Capacity
42 participants
Studyboard
Department of information studies
Contracting department
  • Department of Information Studies
Contracting faculty
  • Faculty of Humanities
Course Coordinator
  • Alesia Ann Zuccala   (9-63307c776565636e63426a776f306d7730666d)
Teacher

Alesia Ann Zuccala, Henriette Roued-Cunliffe, Haakon Lund

Saved on the 29-04-2019

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